🇬🇧 Privacy Policy – Lake Property Manager

1. Data Controller
Pursuant to EU Regulation 2016/679 (GDPR), the data controller is:

Lake Property Manager by Camilla Castaldini
Via XXIV Maggio 11, 28041 Arona (NO), Italy
Email: [email protected]

2. Types of Data Collected
We collect and process the following personal data:

Personal details (first name, last name)

Contact details (email, phone number)

Payment information (e.g. credit card data via secure payment platforms)

Booking information (dates, property, number of guests)

Any special requests and user preferences

3. Purpose of Processing
Data is processed for the following purposes:

Management of bookings and requested services

Compliance with legal and tax obligations

Communications relating to the booking

Sending promotional and informative communications with prior consent

Improving user experience and services

4. Legal Basis of Processing
Processing is based on:

Performance of a contract or pre-contractual measures (booking)

Legal obligations

Explicit consent (for marketing)

Legitimate interest of the controller (for internal analysis and service improvement)

5. Processing Methods
Personal data is processed using electronic and/or telematic tools, in compliance with the principles of lawfulness, fairness, transparency, minimisation, and security.

6. Data Retention
Data will be stored for the time necessary to fulfil the indicated purposes and legal obligations (e.g. tax and accounting obligations). For marketing purposes, data will be retained for a maximum of 24 months.

7. Data Communication and Disclosure
Data may be communicated to:

IT, hosting, and payment platform providers

Collaborators and consultants (e.g. accountants)

Competent authorities for legal obligations
We do not sell or disclose your data to third parties for unauthorised commercial purposes.

8. Data Subject Rights
You have the right to:

Access your data

Request rectification or deletion

Restrict or object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Data Protection Authority
You may exercise your rights by writing to: [email protected]

9. Cookie Policy
This site uses technical cookies and, with prior consent, profiling cookies. For more details, please see the Cookie Policy.

10. Changes to this Policy
This Privacy Policy may be subject to updates. We recommend consulting it periodically.

Last updated: February 2026